Shipping policy
Shipping Policy
Effective Date: September 8, 2026
Thank you for shopping with LuvaLife. We are committed to making your shopping experience simple, convenient, and reliable. Please review the shipping information below before placing your order.
1. Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or holidays will begin processing on the next business day.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Please note that processing times may occasionally be extended during holidays, promotional periods, or periods of unusually high order volume.
2. Shipping Times
Estimated delivery times depend on your location, shipping method, and the carrier handling your package.
Typical delivery estimates are:
- United States: Approximately 5–10 business days after processing
- International Orders: Approximately 7–20 business days after processing
These are estimates and are not guaranteed delivery dates. Delays may occur because of weather, carrier disruptions, customs processing, holidays, or other circumstances beyond our control.
3. Shipping Costs
Shipping costs are calculated and displayed at checkout based on the destination, order size, shipping method, and other applicable factors.
From time to time, LuvaLife may offer promotional or free-shipping offers. Any applicable shipping promotion will be clearly displayed on our website or at checkout.
4. Tracking Your Order
When tracking information is available, it will be sent to the email address provided during checkout.
Please allow some time for tracking information to become active after your order has been shipped.
If your tracking information has not updated for several business days, please contact us so we can help investigate the status of your shipment.
5. Incorrect or Incomplete Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us as soon as possible after placing your order. We will do our best to update the address before the order ships, but we cannot guarantee that changes can be made once an order has entered processing or been shipped.
LuvaLife is not responsible for orders delivered to an incorrect address provided by the customer.
6. Lost, Stolen, or Damaged Packages
Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.
If your package is marked as delivered but you cannot locate it, we recommend:
- Checking around your property and with household members or neighbors.
- Checking with your local carrier.
- Waiting up to 24–48 hours, as packages are sometimes scanned as delivered before they actually arrive.
If your package arrives damaged, please contact us as soon as possible and provide photographs of the damaged package and product.
We will review the situation and work with you toward an appropriate resolution.
7. International Shipping
International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by their country.
These charges are generally not included in the product price or shipping fee unless explicitly stated at checkout.
Customs processing may also cause additional delivery delays.
8. Delivery Delays
LuvaLife is not responsible for delays caused by circumstances outside our reasonable control, including:
- Severe weather
- Natural disasters
- Carrier delays
- Customs delays
- Holidays
- Incorrect or incomplete addresses
- Government restrictions
- Unexpected shipping disruptions
We will do our best to assist customers when shipping problems occur.
9. Multiple Items in One Order
Depending on product availability and fulfillment locations, items from the same order may occasionally be shipped separately.
If this occurs, you may receive multiple tracking numbers and separate packages.
10. Questions About Your Order
If you have questions about your shipment or believe your package may be delayed or lost, please contact our customer support team with your order number and shipping information.
LuvaLife
Website: LuvaLife.com
We appreciate your business and thank you for choosing LuvaLife!
This shipping policy may be updated from time to time to reflect changes in our shipping practices, carriers, or applicable requirements.